Frequently Asked Questions

What is SpellBound?
SpellBound is a mobile app that brings children’s content to 3D life. For example, using SpellBound, hold a mobile device to the pages of a SpellBound book and see characters leap out in 3D, hear the story read aloud, and interact with the paper page as if it were a tablet. SpellBound has really immersive and engaging content, and can be used to distract, educate, and entertain. We use augmented reality technology to create amazing pediatric patient experiences, improve satisfaction for families, and reduce procedural costs for hospitals.

What is augmented reality (AR)?
Augmented reality is the real-time presentation of digital experiences on top of a view of the real world. Pokemon Go and Snapchat are both examples of apps that use augmented reality.

How does the technology work?
The app allows your device to recognize images and text, know what you’re looking at, and present the SpellBound experience associated with that content. The app uses your device’s rear-facing camera to recognize content and then presents images, animations, video, music, and narration as part of the enhanced experience.

What devices does it work on?
Tablets, such as iPads, and smartphones (both Android and iOS) that have rear-facing cameras and recent operating systems:

  • iOS devices, iOS 7.1.2 forward:

    • iPhone: 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus

    • iPad: Air 2, mini 3, Air, mini 2, Pro

  • Android OS 4.1 (Jellybean) - current

How much time does it take to implement?
Generally, under two weeks. Implementation is as easy as downloading an app. The app is simple, and training your CLS’s will take no more than 30-45 minutes in total. Shipping the physical materials to you will take the longest amount of time!

How easy or hard is it for a CLS to use SpellBound?
You do not need to have any specialized knowledge to use SpellBound. Because it works with the phone camera, using SpellBound is comparable to taking a photo. Point the phone at the target, make sure lighting is sufficient, and tap to make the magic happen! SpellBound is designed to allow 4-year-olds to easily use the app on their own.

What happens if there is a problem?
Contact support@altality.com or call 734-864-2097. We will respond to your request within 24 hours, usually sooner.

Are you hiring?
Check out our careers page!